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Insights

Gavin’s insights onwhat actually works.

Practical writing on AI implementation, aimed at the person who has to make it work rather than the person reporting on it.

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23 Aug 2026AI Agents for Business: Where to Actually StartAlmost every conversation with a business leader lands in the same place. They know what an AI agent is. They just don’t know what to give the first one.20 Aug 2026My AI Agents Rebuilt This Website. Now They Run It.I’ve been building websites since I was 13 years old, so handing my own site over to a team of AI agents wasn’t a decision I took lightly.15 Nov 2025How to Choose the Right AI Tools for Your Small Business in 2025Choosing the right AI tools for your small business in 2025 doesn't have to be overwhelming. With hundreds of AI solutions flooding the market daily, the key is knowing exactly what to look...21 Sept 20257 AI Implementation Mistakes Every Australian Business Should Avoid in 2025AI implementation failures cost Australian businesses millions in wasted resources every year. After working with hundreds of companies across Melbourne, Sydney, and regional Australia as...21 Sept 2025Get Clear on AI for your BusinessThe world of business is changing fast, and artificial intelligence is a big reason why. It can seem a bit much, trying to figure out what AI is and how it can actually help your company....25 Aug 2025Strategy Before Solutions Stops AI DisastersThe problem sits in boardrooms across Australia. Leaders see competitors adopting AI and panic. They rush to buy tools, hire consultants, and implement solutions.22 Aug 2025Why Australian CEOs Need AI Leadership Training NowI still remember the moment when I saw what AI was capable of, I knew instantly that the transformation was inevitable and that it was going to be much larger than any other technological...03 May 2025The Magic of CX: The Disney Customer ExperienceYou know those things you kind of sign up for without realising the full extent of it? That was me with Disney. When my youngest daughter was born, I had a feeling I was on track to become...18 Apr 2025Lessons from a Billionaire: Follow the CurrentsSometimes, opportunities show up in the most unexpected ways. I was still early in my AI journey, in that phase where I’d made the commitment to go all in, but was still figuring out what...12 Mar 2025How a Life-Changing Moment Pushed Me All-In on AIYou know how life has a way of throwing you curveballs when you least expect it? That was me. A few years ago, I was powering through life, juggling business, family, and everything in...19 Feb 2024Why It’s Important for Small Businesses to Embrace AI TechnologiesAI is not an optional upgrade for small business. It is the next step in becoming more efficient and resilient. The question is not whether to adopt it, but how to do so strategically, ethically, and in alignment with your goals. Start small, learn quickly, and make AI part of your core capability.
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